Reliance Healthwise - Product Review

Name : Reliance Healthwise Gold
Category : Regular Health Insurance/Mediclaim
Product Rating : **** [4.0/5]
Service and Response Record: *** [2.5/5]
Claims Record : Not measurable, as relatively new product

In a blink:

Maximum Cover : Rs. 5 Lakhs
Maximum Entry Age : 55 Years in Gold, 60 in Silver.
Policy ceasing age : 75 years
No. of Network Hospitals : 3000+
Room Rent Limit : No Limit
Ambulance Charges : Covered till Rs. 1000
Pre/Post Hospitalization : 60/90 days

If you are less than 55 and having no illness/health complaint and looking out for a good Family Floater policy, then Reliance Healthwise GOLD is the best value for money you can get. If you are younger than 45 then it is all the more easier!

Here’s a Brief Review on the product:

Unique Features:
The product provides some unique features at fantastic unheard costs

1. Double Critical Illness Cover:
This is one of the highlights of the product. For 10 listed Critical/Major illnesses, your cover automatically becomes double of the normal cover you have taken.
So if Mr. Kumar has taken a policy of Rs. 3 Lakhs for his family, and he is diagnosed with paralysis, his cover for treatment of paralysis will be Rs. 6 Lakhs

The illnesses that are covered are:
a. Cancer
b. Coronary artery bypass surgery
c. First Heart Attack
d. Kidney Failure
e. Multiple Sclerosis
f. Major Organ Transplant
g. Stroke
h. Aorta Graft Surgery
i. Paralysis
Primary Pulmonary Arterial Hypertension.

2. Instant issuance of Health Cards:
Health Cards are issued instantly on purchase of the policy. The same are activated within 2 working days of receipt of the proposal form.



3. Instant Other Good features:

1. Daily Allowance from 4th day of Hospitalization
2. Nurse Allowance when recommended by licensed doctor.
3. Recovery Benefit: Lump sum benefit when hospitalized for more than 10 days.
4. Expenses of accompanying person.

4. Attractive Pricing:

When you compare the prices you will realize that the pricing of Reliance products [in spite being the best feature product in the market] is the lowest.
This combo makes it a great deal, unheard of in the Indian Health Insurance Industry.

Negatives:

1. The underwriter/company is selective to proposals, and has a record of rejecting most cases with pre-existing conditions.
2. It is relatively a new product, and has very low claims experience, so the claim payment record is still not assessed completely.

Claim Record:

We have experienced a few claims on Reliance Healthwise and found the process to be quite responsive. We would rate it at 3/5 for Claims processing.

Exclusions:
Click here to view exclusions.


Common Questions?

1. Why is it so cheap compared to other plans?

Every Company is free to have its own pricing philosophy.
Reliance as a group has always been associated with mass selling, market share grabbing, price driven marketing tactics. This is one of them. So enjoy!

2. Though it is mentioned that Pre-existing is covered after 2 years, you say proposal would be rejected if there is mention of any pre-existing illness/condition? Is this not contradictory?

What this means is that, if the proposal is accepted, pre-existing would be covered from third year. At the same time we would clearly inform you that in 99% of cases we have observed that such proposals are rejected.








What is the procedure to buy Reliance Healthwise?

The following is the process, once you have placed the order through the order link:

Below 45 Cases:

We would send you the Health Cards by courier in 2 working days from the payment day.
There would also be enclosed a filled in form. You need to Sign the attached proposal form at 2 places and courier to it in the self addressed envelope sent along with the Health Kit. The Parcel comprises of 2 forms – one pre-filled and one blank, as back up in case you have any changes to make.
Kits would be activated in 2 working days from the date of receipt of the signed proposal form
Insurance Schedule and Income Tax Certificate will be sent within 15 working days from the day of receiving the signed proposal form


Above 45 Cases:

1. Customer Care would send you a proposal form and a self addressed stamped envelope.
2. You need to fill and sign the proposal form
3. Submit the following Health Test Reports:
a. Blood Sugar Fasting & Post Prandial (Random Sugar Report will Not Suffice)
b. Urine Sugar Fasting & Post Prandial
c. Urine Routine Report
d. ECG with clear remarks from doctor
e. Questionnaire as attached duly filled in & signed in by doctor.
Please Note:
[Any Diversions/Abnormality observed in the above Health Test reports, may reject the proposal at Reliance, as per their revised guidelines.]

4. Payment Options:
a. Payment through Secured Payment Link from where you can make the payment: https://www.insurancemall.in/forms/frm_T_Pay_Insurancemall.aspx
b. You could also send us a cheque favoring Reliance General Insurance Co. Ltd. with the courier mentioned above.
5. Post/Courier the same in the envelope provided
6. Email us once you have completed Step 1 to 5
7. We would send you the Health Cards in 7 working days from the day the courier is received by us.
8. Insurance Schedule and Income Tax Certificate will be sent within 15 working days.